Manager PV COPE

  • Leiden
  • Academy
  • €4.000 to €4.500

Job description

The Manager, PV COPE is responsible for the development and maintenance of excellence in global PV Quality,
Compliance, Audit and Inspection management and Process Improvement, in order to ensure oversight over the
PV Quality Management System, ensuring inspection readiness, as well as compliance with all applicable
worldwide pharmacovigilance regulations.

Collaborating with relevant PV and non-PV Astellas partners (e.g., Clinical and Research Quality Assurance, Regulatory
Affairs) for alignment with company-wide standards. Ensure oversight over the compliance, consistency and quality of
Pharmacovigilance processes by performing internal audits, deviation investigations and collecting, analyzing and
reporting on metrics, and driving continuous improvement of the PV System, so that PV represents best-in-class

Reports to the Group Lead of Compliance and Data Analytics or other PV COPE Group Leads. Is a member of the Compliance and Data Analytics, Process Improvement or Data Governance teams and contributes to the development, implementation and successful execution of the PV mission, objectives and 3-5 year strategic plan. Peers include other PI/QMS Managers, Process Managers, and other PV Operations teammembers.

Quality Cycle & Key Performance Indicators
  • Establish and implement tools and processes, in close collaboration with other functions within PV, to identify and monitor compliance and quality metrics for the entire pharmacovigilance department, PV license partners and vendors for outsourced PVactivities.
  • Ensure continuous monitoring on compliance, timeliness and quality metrics, including detected patterns and trends, in close collaboration with internal (other functions within PV and the JP- and/or EU-QPPV) and external stakeholders (Regulatory Affairs, Quality Assurance, license partners).
  • Monitor compliance with inspection/audit response commitments and effectiveness checks.
  • Provide feedback of (outsourced) PV case processing performance to functional groups at the appropriate level of detail and with the appropriate frequency to facilitate process improvement opportunities.
  • Facilitate the Management Review process related to key performance indicators for PV processes.
  • Support the maintenance of the PV Master File in collaboration with the EU-QPPV with regards to Compliance Metrics &KPIs

Inspection / Audit Readiness & Response
  • Conduct regular internal assessments of PV processes for continuous improvement according to the established quality plan.
  • Ensure coordination and support within PV (before, during and after) for external audits & inspections;
  • Mentor and prepare PV staff for internal audits and external regulatory inspections.
  • Support PV staff in local affiliate audits, license partner’s audits and local PV inspections.
  • Implement best practices in audit / inspections management in close collaborations with Global and regional Quality Assurance functions.
  • Analyze audit/inspection findings, identify appropriate corrective actions & preventive; and contribute to audit/inspection responses.
  • Responsible for coordination and management of PV CAPA and deviations; provide guidance to the PV functions on the development, implementation and evidence collection.
  • Ensure oversight on progress, evidence collection, negotiating timeline extensions with relevant PV, non-PV and external (e.g. License Partners) stakeholdersas required.
  • Coordinate and support effectiveness checks, performed for applicable CAPAs, including following up on progress.

Process Improvement
  • Contribute to the development and ensure implementation of global best practices in Process Improvement Management in close collaborations with the PV functions, Global and regional Quality Assurance, and relevant global stakeholders.
  • Perform trend analysis of aggregated inspection/audit findings to serve continuous improvements and to avoid repetitive findings.
  • Ensure the systemic identification of Quality Risks (trends and patterns), in close collaboration with the business subject matter experts.
  • Leading or supporting projects to improve regulatory compliance and continuously improve processes in order to ensure that Global PV represents best-in-class practices, in close collaboration with PV management and functional stakeholders.

  • Contribute to Global PV training to ensure PV audit and inspections readiness and understanding on preparation of high-quality audit/inspection responses by all staff. Ensure collaboration and coordination with stakeholders in all PV functions including the Astellas affiliates.
  • Develop, review, and maintain training materials related to audit and inspection readiness and audit/inspection response preparation across regions.
  • Responsible for developing, reviewing and maintaining training materials related to Compliance and

Quality Key Performance Indicators.
Data Governance
  • Support Data Governance function through use of processes and tools that will deliver high quality data for decisionmaking from both internal and external sources.
  • Maintain awareness of functional Data Governance activities with potential downstream implications, align ongoing initiatives through performing impact assessments, raising issues and identifying and coordinating solutions
  • Support PV staff of approximately 200 individuals by offering consultation, advice, and subject matter expertise.
  • Assists with Regulatory inspection management activities and/or serves as Inspection SME in explaining PV compliance and quality monitoring processes and/or PV Quality Management activities.
  • Responsible for ensuring global oversight over critical PV KPI, quality and compliance with regulatory requirements for submission of individual case safety reports, aggregate reports, risk management plans, corrective and preventative actions and deviations for local, regional and global products.
  • These activities have major significance to the PV organization, and require in-depth subject matter expertise, strategic thinking and leadership skills to effectively manage complex operations resulting in regulatory controlled deliverables with external partners.

  • Mentors and coordinates day to day operational activities of co-located COPE associates/ associate managers
  • The Manager, PV COPE collaborates directly with PV Management, including the JP/EU QPPVs, PV and non-PV subject matter experts, and other Astellas partners, including Clinical and Research Quality Assurance, Regulatory Affairs, and Clinical Development Operations.

Job requirements

  • Minimum BA/BS.
  • Minimum of 5 years in pharmaceutical, biotechnology, or related industry,
  • Minimum 3 years significant experience in Pharmacovigilance, Regulatory affairs or Safety Quality Assurance, including establishing standards in support of the safety quality systems, especially as they impact and influence multiple departments and levels of management.
  • Minimum 2 years people or project management experience, preferably in a highly matrixed, multicultural global setting, requiring facilitation, negotiation, problem-solving, and conflict resolution skills
  • Very good understanding of safety regulations for both marketed and investigational products, and excellent knowledge of global health authority requirements including ICH, CFR 21, FDAAA, EU GVP module, JP regulations, experience and understanding of Process Management, Standards, Training & IT function as they apply throughout the entire pharmaceutical compound/product life cycle
  • Good understanding of PV and Clinical Research processes, and other processes making up the PV system, including the interfaces between theseprocesses.
  • In-depth understanding of PV, data management and adverse event reporting and processing.
  • Computer literacy (including SharePoint, Microsoft Office, Access and Project).

  • Experience with data driven problem-solving methodologies (e.g. lean, six sigma)
  • The preferred location for this position is Northbrook, IL, Leiden, Netherlands, or Tokyo, Japan.


€4.000 - €4.500 gross income per month

Company profile

Astellas Pharma EMEA operates in 40 countries across Europe, the Middle East and Africa, and is a regional business of Tokyo-based Astellas Pharma Inc.
Europe is a global centre of excellence in healthcare and Astellas is committed to supporting EMEA by working in partnership with local governments to ensure patients can benefit from our medicines.

The EMEA headquarters of Astellas brings the specialist knowledge required to ensure our research programmes and medicines meet the requirements of individual countries in which doctors and patients live – as well as the medical and regulatory organisations that support them.

Our hope is to change tomorrow. To improve the lives of men, women and children by providing innovative medicines in areas of health where there is urgent need for better treatments. Transplant recipients, patients fighting cancer, those with life-threatening infections – these are just some of the patients we are striving to help now and in the future through our single-minded focus on turning innovative science into medical solutions.

CHANGING TOMORROW™ is the ethos that guides everything that Astellas does, and is the measure by which we judge our success.

My name is Ronald van Golen and I'm a senior Managing Consultat at Xelvin, mainly focussing on profiles and vacancies within Pharmaceutical, Food, Chemical industries



Find your new challenge in tech with Xelvin:

  • Xelvin is the international expert in High Tech jobs and staffing.
  • Balance flexibility, certainty and room for personal growth in a supportive and challenging work environment.
  • Our personal approach ensures great care for you and your career.
  • Not a good fit? No problem, together we will find you a place that better suits you.

Your application

Apply easily with Xelvin.
Meet with Xelvin, let's get to know eachother.
Xelvin introduces you to the client.
And make you an offer!

Find your new challenge in tech with Xelvin:

Do you know someone who matches this job offer?