Support Engineer

Posted on 14 September 2021
  • Eindhoven
  • Academy
  • €4.000 to €4.500
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Job description

Job Mission
Be in lead as a problem owner to drive technical solutions within pilot & volume production. Minimize downtime on our tools and ensure 100% quality to our customers.

Job Description
  • You will be a 1st line engineer in troubleshooting technical problems on ASML NXE systems in Veldhoven. (3rd line during install). But not just a 1st line: our target solving power is 95%. Calibrating and testing a NXE system in manufacturing typically is done by BSc engineers who solve the easy issues. We support these engineers in case of difficult issues.
  • Deliver technical support to contribute to rapid solutions of complex technical issues.
  • Arrange proper follow up to minimize impact on cycle time.
  • Prevent disturbances from re-occurring by feeding issue resolution in cooperation with Manufacturing Engineering and D&E.
  • Enable self-supportiveness of the 1st line by knowledge sharing.
  • Participate in continuous improvement projects.

Job requirements

Education
Bachelor technical degree in Metrology, Mechanical, Mechatronics, Electronics, (Applied) Physics, Biomechanics, Mathematics

Experience
  • Experience in a production environment with high tech products and complex production processes, preferably with trouble-shooting: analyzing problem, finding root cause and solution.
  • Preferable 0-2 years for junior and 3-7 years for senior of proven work experience in analysis of complex problems.
  • Experience with production and engineering, project management skills.
  • Recent graduate also possible if at least affinity with production and trouble shooting

Personal Skills
  • Team player and flexible;
  • Good social and communication skills, broad technical and business knowledge, strong analytical mind;
  • Pragmatic attitude; very active, plenty of initiative;
  • High sense of responsibility and devotion; cope with stress.

Compensation

€4.000 - €4.500 gross income per month

Location

Eindhoven,

Find your new challenge in tech with Xelvin:

  • Xelvin is the international expert in High Tech jobs and staffing.
  • Balance flexibility, certainty and room for personal growth in a supportive and challenging work environment.
  • Our personal approach ensures great care for you and your career.
  • Not a good fit? No problem, together we will find you a place that better suits you.

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Find your new challenge in tech with Xelvin:

  • Xelvin is the international expert in High Tech jobs and staffing.
  • Balance flexibility, certainty and room for personal growth in a supportive and challenging work environment.
  • Our personal approach ensures great care for you and your career.
  • Not a good fit? No problem, together we will find you a place that better suits you.
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